FAQs
Why SAHA is the first choice of Pakistanis?
SAHA is a one-stop online store for premium skincare, makeup, and fragrance products in Pakistan. We offer an extensive range of trusted brands known for their effectiveness and safety. Our commitment is to provide you with top-notch products at affordable prices.
Are your products original?
Yes! We guarantee100% authenticproducts. All items are sourced from authorized distributors or directly from brands to ensure quality and originality.
What brands do you carry?
We offer a wide range of popular and trusted brands, including (but not limited to):
- Cosmetics: Maybelline, L'Oréal, Huda Beauty, MAC, Fenty Beauty etc.
- Skincare: The Ordinary, CeraVe, Neutrogena, COSRX etc.
- Fragrances: Dior, Chanel, Gucci, Versace, Lattafa, and more
How can I place an order?
Placing an order is easy:
- Browse our website and add your desired products to the cart
- Proceed to checkout
- Enter your delivery and payment details
- Confirm your order — and you're done!
What payment methods do you accept?
We currently accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer / Direct Deposit
- Credit/Debit Cards (if available)
- Easypaisa / JazzCash
How long will it take to receive my order?
Lahore: 1–2 working days
Other major cities: 2–4 working days
Remote areas: 4–6 working days
Note: Delivery times may vary slightly during sales, holidays, or weather disruptions.
Can I return or exchange a product?
Yes, we accept returns or exchanges under certain conditions:
- The item must be unused, unopened, and in its original packaging
- Request must be made within 3 days of delivery
- Some items (e.g., fragrances or hygiene products) may not be eligible due to safety reasons
Please review our Return & Exchange Policy for full details.
How can I track my order?
Once your order is shipped, you will receive atracking number via SMS or email. You can use this number to track your parcel on the courier partner’s website.





